Shipping policy

Shipping Policy

Last Updated: September 19, 2023

Thank you for choosing Tanks For Wine for your online shopping needs. We are committed to providing you with the best possible shopping experience, including efficient and reliable shipping services. Please take a moment to review our shipping policy to understand how we handle the delivery of your orders.

1. Shipping Methods and Times:

We offer various shipping methods to accommodate your preferences and needs. Shipping options and estimated delivery times may vary depending on your location and the products you order. You can select your preferred shipping method during the checkout process.

  • Standard Shipping: Estimated delivery within 5-7 business days.
  • Expedited Shipping: Estimated delivery within 2-4 business days.
  • Express Shipping: Not available unless prior arrangements have been made. 

2. Shipping Costs:

Shipping costs are calculated based on factors such as your location, shipping method chosen, and the total weight and dimensions of your order. You will see the shipping costs displayed during the checkout process before finalizing your purchase. Occasionally, we may offer promotions or discounts on shipping, so keep an eye out for those opportunities.

3. Order Processing Time:

Orders typically undergo processing within 2-3 business days from the date of purchase. During this time, our team verifies and prepares your order for shipment. Please note that this processing time may be longer during peak seasons or special promotions.

4. Tracking Your Order:

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and progress of your delivery through our website or the carrier's website.

5. Shipping Restrictions:

We currently only offer shipping within the United States. Please check our website to verify if we ship to your location before placing an order.

6. Delivery Address:

It is crucial to provide accurate and complete delivery information during the checkout process. We are not responsible for any delays or misdeliveries resulting from incorrect addresses provided by customers.

7. Shipping Delays:

While we strive to deliver your orders promptly, there may be unforeseen circumstances beyond our control, such as weather conditions, natural disasters, or carrier delays, that can affect delivery times. We appreciate your patience during such situations.

8. International Shipping:

At this time, we do not offer international shipping. We apologize for any inconvenience this may cause.

9. Returns and Refunds:

Please review our Returns and Refunds Policy for information on returning products, requesting refunds, or addressing any issues related to your order.

10. Contact Us:

If you have any questions or concerns about your order, shipping, or anything else related to your shopping experience, please feel free to reach out to our customer support team via the following:

  • Email: ron@tanksforwine.com
  • Phone: 949.289.3208

We appreciate your trust in Tanks For Wine for your online shopping needs. We will continuously strive to provide you with top-quality products and excellent service.

Thank you for choosing us as your preferred online retailer.

Sincerely,
Tanks For Wine, Inc